Under $30M, everything is connected. The sales problem is an operations problem is a systems problem, and the executive who only reads one gauge will fix the wrong thing. This is a whole-business diagnostic, done where the work happens, that ends with a plan your team can execute.
Nobody books a diagnostic because things are fine. These are the five calls I get:
The biggest customer in company history signed, and now every week of onboarding delay burns the relationship you just spent a year winning.
A service failure walked a customer out the door, and nobody can agree on whose fault it was. That's the tell: it happened in a seam.
A WMS decision is on the table. Vendors are pitching. Nobody in the building has bought one before, and the wrong call lives with you for a decade.
New capital comes with a growth plan the current operation was never built to deliver. Someone has to say what breaks first.
Every decision routes through one person, and that person is out of hours. Growth stalls not for lack of demand, but lack of bandwidth.
Not a data request and a conference room. I work the floor, ride the handoffs, and talk to the people who live in them.
Every company under strain shows twenty symptoms. One or two constraints drive most of them. Week two traces the failures across the handoffs until the pattern shows itself, then puts a dollar figure on it.
Week three ends in a working session with your leadership team, not a document dump. You leave with a map, a plan, and a choice.
Your business drawn as it actually operates: the handoffs, the seams, and the one or two places it's tearing, with the evidence.
What the breakpoint is costing you per month in margin, churn risk, or trapped capacity. The number that makes the fix a business decision.
Sequenced, owned, and realistic for the team you have. Not a transformation roadmap. A plan for the next 90 days.
The plan is built for your team to execute without me. Some companies do exactly that, and that's a good outcome. No pressure, no strings.
Stay on as your fractional supply chain executive, typically one to two days a week for the 90-day plan and beyond. The full diagnostic fee credits toward the engagement.
Fixed fee, quoted on the first call once I understand your size and site count. No hourly meter, no scope creep, and the full fee credits toward a fractional engagement if you choose one.
Me. There is no junior staff, no analyst pool, no leverage model. The person you meet on the first call is the person on your dock.
No. I've run operations. I know the difference between observing a shift and getting in its way. Most of week one, your people won't change a thing they're doing.
Then the map says so, and it says who can. I'd rather hand you a straight answer and a referral than stretch an engagement. This practice runs on referrals from people I told the truth.
Thirty minutes. Bring the symptom that's costing you sleep. I'll tell you honestly whether a diagnostic is worth your money, or whether the answer is simpler than that.
Book the call